About Optus
Optus provides NBN and 5G home internet in Australia. Test ping, download and upload on your plan.
Coverage
National NBN reseller; 5G Home in selected areas.
Major cities
Average speeds
- Download
- 25–1000 Mbps
- Upload
- 5–50 Mbps
- Ping
- 12–32 ms
Common speed issues
Slow Optus speeds in Australia usually trace to Wi-Fi congestion, peak-hour neighbourhood load, outdated router firmware, or testing on VPN. Evening hours (roughly 7–11 PM local time) often show lower Mbps on shared infrastructure. If download drops but ping stays stable, the bottleneck is likely throughput — not routing. Compare Ethernet versus Wi-Fi once; a large gap points to your home network, not the ISP backbone.
Speed improvement tips
Restart your router or ONT, place the access point centrally, use 5 GHz Wi-Fi for laptops, pause cloud backups during the test, and close streaming apps. For gaming, prefer Ethernet and pick the nearest test server. If results stay well below your plan after three tests at different times, contact Optus support with timestamps and screenshots of your Mbps readings.
Use Ethernet, reboot modem, compare peak vs off-peak.
Optus speed test FAQ
What is a good Optus NBN speed?
Match your tier — 50+ Mbps on FTTP/HFC handles most homes; ping under 30 ms is good.
Why is my Optus speed slower than advertised?
Plan speeds are usually quoted for ideal wired conditions. Wi-Fi loss, peak-hour congestion, and background uploads routinely cut Mbps. Most Optus users in Australia see around 25–1000 Mbps in real-world tests. Run the test over Ethernet once to see what your line actually delivers.
Why is ping high on Optus?
High ping often comes from Wi-Fi interference, VPNs, or distant game servers — not only the ISP. Typical Optus latency is 12–32 ms. Close other apps, test wired, and compare at off-peak hours before assuming a network fault.
How can I improve upload speed on Optus?
Upload is sensitive to Wi-Fi and concurrent backups. Use Ethernet, limit cloud sync during tests, and check that no other device is saturating the uplink. If upload stays low on wired tests, note your results and ask Optus whether your plan tier matches your usage.
Does WiFi affect Optus speed test results?
Yes. Wi-Fi can cut both download and upload by half versus a direct Ethernet run. For fair comparisons, test wired once, then repeat on Wi-Fi where you normally work or stream.
What speed is good for gaming on Optus?
Ping matters more than raw Mbps for most games. Under 50 ms is comfortable; under 30 ms is excellent. Download above 25 Mbps handles game updates; upload above 5 Mbps helps voice chat and streaming.
What speed is good for 4K streaming on Optus?
Single 4K streams need roughly 25–35 Mbps sustained download with headroom for other devices. If your Optus test shows 50+ Mbps wired, 4K should be fine; stutter on Wi-Fi often means local signal, not the ISP.
How accurate are Optus speed tests?
Browser tests measure your live path to our nearest host — great for trends and troubleshooting, not a legal speed certificate. Run two or three tests at different hours and compare wired versus wireless.